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As Coronavirus continues to have impacts around the world, we understand there will ​be concerns about how this impacts travel. ​Not to mention navigating the updates and information that have been coming out from both the New Zealand Government, International Agencies and Travel Suppliers such as airlines.

To help you find the relevant updates and keep informed, we have centralised updates specific to travel including key airlines and listed them below. Orbit will be continuously monitoring developments and adding to this page as they are advised. All the updates below have come from qualified sources.

As this an evolving situation and information can change quickly, we strongly recommend that you also check official and credible sources well before your departure date. These are listed below under 'Useful Links'.


 Updated ​​​​​​​​Tuesday 12 May
​Travel and border restrictions

New Zealand UPDATED 12/05

The New Zealand Government has put in place a four-stage threat system to combat COVID-19 in New Zealand. New Zealand is currently at Alert Level 3 but will move to Alert Level 2 on Thursday 14 May. For the restrictions under each Alert Level please click hereFor detailed information and what you need to know about COVID-19, please visit the Government's Unite Against Covid Website. 

Domestic travel resumes under Alert Level 2: The New Zealand Government has confirmed that the country will move to Alert Level 2 on Thursday 14 May. Under Alert Level 2, domestic travel will resume in New Zealand and all New Zealanders can travel around the country if they do so safely. With New Zealand returning to domestic travel, Air New Zealand has advised that they will resume flying to the majority of domestic airports under Alert Level 2. Travelling safely includes appropriate social distancing and following hygiene protocols, as well as keeping records of the travel services you use and who you have been in contact with. For more information, please see the guidelines for domestic travel here. 

Mandatory border 
quarantine: A 14 day managed isolation period in a Government approved facility is in place for all New Zealanders arriving into the country from 11:59PM Thursday 9 April. 

Transit passengers
: The New Zealand border is currently closed to almost all travellers to help stop the spread of COVID-19. This includes transiting through New Zealand as well unless there is an exception or transit arrangement. Australian citizens, residents and immediate family are able to transit New Zealand to Australia. New Zealand citizens, residents and immediate family who normally live in Australia are able to transit New Zealand to return to Australia. New Zealand citizens, permanent residents who normally live in New Zealand and immediate family are able to transit Australia to New Zealand.

The New Zealand Government announced on Monday 7 April 2020 that New Zealand will enter into transit arrangements with a range of countries to make it easier for each other’s citizens to get home. For a list of these countries and for further information please check information on the Immigration New Zealand website.


The New Zealand Government has issued advice that New Zealanders do not travel overseas and for New Zealand travellers to return home. For the latest on New Zealand border control including the recent announcements visit the Immigration NZ website. For more information on how to self-isolate, please visit the Ministry of Health website here.

Pacific Islands
Anyone with coronavirus symptoms will not be allowed to travel to the Pacific Islands from New Zealand and travellers who have been to other overseas countries will have to wait 14 days before going to the Pacific Islands. All travellers' temperatures will be taken before they leave for the Pacific Islands.

Australia UPDATED 23/03

Only Australian citizens, residents and immediate family members can travel to Australia. New Zealand citizens who usually reside in Australia are exempt. 

The Australian Government is allowing foreign nationals departing New Zealand to transit Australia to return home. Foreign nationals who have been in China, Iran, the Republic of Korea or Italy in the last 14 days will not be permitted to transit via Australia.
All transits must occur on the same day as arrival and passengers cannot clear customs. These arrangements will be in place for 72 hours beginning at 1200 21 March 2020 (Australian Eastern Standard Time). At the conclusion of this period any transit requests will need be considered through an exemption process. New Zealand citizens that reside in Australia are exempt but will be required to self-isolate for a period of 14 days from the time of arrival in Australia.

For more information please visit Department of Home Affairs website here.

Canada UPDATED 18/03
Canada has temporarily suspended the entry of all non-Canadian citizens or permanent residents. All international flights will also be restricted to airports in four cities: Toronto, Montreal, Calgary and Vancouver. These travel restrictions take effect Wednesday 18 March and do not apply to US citizens travelling to Canada.

United States UPDATED 18/03
The US has extended travel restrictions to the United Kingdom and Ireland. The restrictions suspend the entry of most foreign nationals who have been in the United Kingdom and Ireland, in addition to certain European countries at any point during the 14 days prior to their scheduled arrival to the United States. These countries include: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland. This does not apply to legal permanent residents and immediate family members of US citizens.

The Italian Government has extended nationwide travel restrictions to help stem the coronavirus outbreak. The restrictions include the closure of schools and universities, the banning of public gatherings and travel is only allowed for the purposes of work or for emergencies. The restrictions have been put in place with immediate effect and will be in place until at least 3 April.

Effective from 10 March, all travellers travelling to Tahiti must carry a medical certificate no older than five days from day of arrival certifying their health condition, regardless of their port of departure or nationality.

Effective from 2 March, the Samoan Government has advised that travellers travelling to Samoa are required to carry a medical certificate to enter the country, indicating they are well and able to travel. The medical certificate is required to be dated within three days of travel. It’s recommended that travellers to Samoa allow additional time for check in due to the new requirements.

All travellers who have travelled from or via China within 30 days prior to arriving in Niue, must spend no less than 14 days in a country free from Covid-19, and must acquire an official medical clearance undertaken within three days prior to arrival in Niue or entry may be refused.

Cook Islands UPDATED 27/03
The Cook Islands Ministry of Foreign Affairs and Immigration (MFAI) has introduced new border requirements in relation to Covid-19.Effective immediately, travellers seeking entry to the Cook Islands, including returning Cook Islanders and Cook Islands residents will be required to meet a minimum of 14 days quarantine in New Zealand.

Fiji UPDATED 27/03
The Fiji Government has advised that Nadi Airport has closed from midnight 26 March 2020 for all passenger travel until further notice. Effective from 7 March, Fiji's borders will be closed to all foreigners travelling from or via mainland China, Europe, US, Iran or South Korea within 14 days of their intended travel to Fiji. All travellers will be required to self-quarantine for 14 days.

Papua New Guinea
Travellers who have been to China within 14 days of their intended travel to Papua New Guinea will be refused entry until they have been “medically cleared by a reputable clinic and hospital based on WHO standards.” These restrictions will be in place until further notice.

Singapore ​UPDATED 23/03
Singapore has increased border control measures from 23 March 2020, 2359 hours (Singapore time). All short-term visitors (from anywhere in the world) will not be allowed to enter or transit through Singapore. Flights departing New Zealand from Tuesday 24 March will only be allowed to accept Singapore citizens, Singapore permanent residents and Long-Term Pass holders for Singapore. 

All foreign travellers travelling from or via China and its Special Administrative Regions will not be allowed entry into the Philippines. Filipino nationals and Philippine permanent resident visa holders will be allowed to enter “subject to a 14 day quarantine, to be implemented by the Bureau of Quarantine (BOQ).” Other visa holders and transiting passengers, will also be denied entry.


Useful links

For New Zealand immigration and border controls:

For travel to other countries and associated risks:

For health information:

For comprehensive and credible information worldwide regarding Coronavirus:


Updated Tuesday 12 May
Airlines reduce services across networks

There are multiple schedule changes across all airlines including many flight suspensions. We recommend checking with the airlines directly and have provided the relevant links below.

Auckland International Airport are requesting departing passengers who are booked to fly within three hours to come to the international terminal only. If you are dropping someone off for a flight or picking up family and friends, please make use of the pick-up/drop-off area for farewells or use the Wait Zone for pick-ups and do not enter the international terminal.

Air New Zealand UPDATED 12/05

Under Alert Level 2, Air New Zealand will resume operating approximately 20 percent of domestic services. Air New Zealand will operate the following domestic routes while the country is at Alert Level 2, and will seek to add new routes and frequency as demand increases:

Auckland to/from:
-  Christchurch
-  Gisborne
-  Kerikeri
-  Napier
-  Nelson
-  New Plymouth
-  Palmerston North
-  Tauranga
-  Wellington
-  Whangarei
-  Queenstown

Christchurch to/from:
-  ​Dunedin
-  Invercargill
-  Kerikeri
-  Nelson
-  Palmerston North
-  Wellington
-  Queenstown

Wellington to/from:
-  ​​Blenheim
-  ​Gisborne
-  ​Hamilton
-  Napier
-  Nelson
-  ​New Plymouth
-  Rotorua
-  Tauranga

The airline will continue to operate a limited international network from 30 March to 31 May 2020 to enable essential travel and to keep air freight moving through key cargo corridors to North America and Asia. Domestic services into Auckland will be scheduled to allow travellers to connect onto Tasman and Pacific routes. 

All Air New Zealand Lounges will be temporarily closed. For further information on flight schedules for Air New Zealand and updates, please click on the link below.  

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Qantas & Jetstar UPDATED 27/03
​Qantas have suspended all flights from New Zealand from​ the end of March to 30 June. For more information please use the below link.

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NEW ZEALAND NETWORK: Following New Zealand Government advice, Jetstar will be temporarily suspending all New Zealand domestic services from Saturday 28 March 2020. 

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Singapore Airlines
Singapore Airlines will only accept Singapore nationals on their New Zealand services from 24 March. For changes to flights and suspended services please click on the link below.

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Virgin Australia

Following extended travel restrictions in Australia, Virgin Australia has temporarily suspended all international services and has reduced its domestic network until June 14 2020.

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Cathay Pacific

Cathay Pacific have reduced around 90% of Cathay Pacific and Cathay Dragon flights into Mainland China due to the Coronavirus outbreak. They have also reduced approximately 40% of their network until 28 March 2020. Outside of China, the destinations that are subject to the temporary suspension include Hong Kong, New York, Washington DC, Seoul, Adelaide, Rome, Milan, London, Barcelona and Tel Aviv. There are also smaller destinations included in the link below. Start dates for suspensions and frequency reductions are variable.

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Emirates have suspended all flights from New Zealand from 25 March to 30 June. For more information please use the below link.

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Qatar Airways

Qatar Airways has temporarily suspended flights to and from China, Hong Kong, Iran and Italy until the end April 2020 due to entry restrictions imposed by various countries. We have also been advised that effective from 11 March, Qatar Airways has temporarily suspended all Stopover facilitation for the Purpose of Connection (STPC). Passengers with longer connections will need to stay within Hamad International Airport (HIA) with ​entry into Doha City.

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Air Chathams
Air Chathams has reduced its services between Wellington and the Chatham Islands. The service is now operating two days a week from three days a week.

Korean Air

Korean Air has advised of changes to its international schedule including a temporary suspension of flights from Incheon to Auckland until Saturday 28 March. Operations will resume from 29 March 2020 based on how the situation progresses.